Privacy Policy

Effective Date: June 3, 2025
Last Updated: June 3, 2025

1. Introduction

SeoMasters.pro (“we,” “our,” “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform at SeoMasters.pro.

This policy applies to all users of our SEO services platform and complies with:

• General Data Protection Regulation (GDPR) for EU residents
• UK General Data Protection Regulation (UK GDPR) for UK residents
• California Consumer Privacy Act (CCPA) for California residents
• Other applicable data protection laws

2. Data Controller Information

Company Name: SeoMasters.pro
Legal Entity: SeoMasters.pro
Contact Email: contact@seomasters.pro

3. Information We Collect

3.1 Personal Information You Provide

When you create an account or use our services, we collect:

• Account Information: Name, email address, username, password
• Billing Information: Billing address, payment method details (processed securely by third-party payment processors)
• Profile Information: Company name, website URL, contact preferences
• Communication Data: Messages you send to our support team, feedback, and survey responses
• Service Usage Data: Project details, keywords, website analytics data you provide for SEO analysis

3.2 Information We Automatically Collect

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on platform, feature usage, click patterns
• Performance Data: Service response times, error logs, system performance metrics

3.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information.

4. How We Use Your Information

We process your personal data for the following purposes:

4.1 Service Provision (Legal Basis: Contract Performance)

• Creating and managing your account
• Providing SEO analysis and optimization services
• Processing payments and generating invoices
• Delivering customer support

4.2 Service Improvement (Legal Basis: Legitimate Interest)

• Analyzing platform usage to improve features
• Conducting research and development
• Monitoring system performance and security

4.3 Communication (Legal Basis: Contract/Consent)

• Sending service-related notifications
• Providing customer support responses
• Marketing communications (with your consent)

4.4 Legal Compliance (Legal Basis: Legal Obligation)

• Complying with applicable laws and regulations
• Responding to legal requests and court orders
• Preventing fraud and ensuring platform security

5. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data in limited circumstances:

5.1 Service Providers

We work with trusted third-party service providers who assist in operating our platform:

• Cloud hosting providers (data processing)
• Payment processors (billing management)
• Email service providers (communications)
• Analytics providers (usage insights)

All service providers are contractually bound to protect your data and use it only for specified purposes.

5.2 Legal Requirements

We may disclose your information when required by law, such as:

• Responding to court orders or legal process
• Protecting our rights and property
• Ensuring user safety and platform security

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

6. Data Security

We implement robust security measures to protect your personal information:

• Encryption: All data is encrypted both in transit (SSL/TLS) and at rest
• Access Controls: Strict access limitations to authorized personnel only
• Regular Audits: Periodic security assessments and vulnerability testing
• Secure Infrastructure: Industry-standard data centers with physical security measures
• Data Backup: Regular backups with encrypted storage

7. Data Retention

We retain your personal information only as long as necessary:

• Account Data: Retained while your account is active and for 3 years after account closure
• Billing Records: Retained for 7 years as required by tax and accounting regulations
• Support Communications: Retained for 2 years for quality assurance purposes
• Usage Analytics: Aggregated and anonymized data may be retained indefinitely

You may request earlier deletion of your data, subject to legal and contractual obligations.

8. Your Rights

Depending on your location, you have the following rights regarding your personal data:

8.1 GDPR Rights (EU/UK Residents)

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal data (“right to be forgotten”)
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing communications

8.2 CCPA Rights (California Residents)

• Know: Request information about data collection and use
• Delete: Request deletion of your personal information
• Opt-Out: Opt out of the sale of personal information (we do not sell personal data)
• Non-Discrimination: Equal service regardless of privacy rights exercise

8.3 Exercising Your Rights

To exercise any of these rights, contact us at privacy@seomasters.pro or through your account settings. We will respond within 30 days (GDPR/UK GDPR) or 45 days (CCPA).

9. International Data Transfers

Our platform may involve data transfers outside your country of residence. We ensure appropriate safeguards:

• EU/UK to Third Countries: Standard Contractual Clauses and adequacy decisions
• US Processing: We maintain appropriate technical and organizational measures
• Data Localization: We strive to process data in your region when possible

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on our website
• Notify you of material changes via email
• Update the “Last Updated” date
• Obtain consent for changes requiring it under applicable law

13. Contact Information

For privacy-related questions, concerns, or requests:

Email: privacy@seomasters.pro
Subject Line: Privacy Inquiry – [Your Request Type]
Mailing Address: [Your Business Address]

13.1 Regulatory Contacts

EU/UK Residents: You have the right to lodge a complaint with your local data protection authority.

California Residents: You may contact the California Attorney General’s office regarding privacy concerns.

14. Definitions

• Personal Data/Information: Any information relating to an identified or identifiable individual
• Processing: Any operation performed on personal data, including collection, storage, use, and deletion
• Data Controller: The entity that determines the purposes and means of processing personal data
• Data Processor: An entity that processes personal data on behalf of the controller

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Acknowledgment: By using SeoMasters.pro, you acknowledge that you have read, understood, and agree to this Privacy Policy.